WebSignal Developer DocumentationBuild, monitor, and integrate with the WebSignal platform

Welcome

WebSignal is a website monitoring and uptime platform that keeps you informed about the health, performance, and availability of your web services. Get alerted instantly when something goes wrong, track performance trends over time, and let AI agents manage your incident workflows.

This documentation covers the WebSignal REST API and the MCP (Model Context Protocol) AI integration server. Whether you’re building a custom dashboard, integrating alerts into your workflow, or connecting an AI assistant, you’ll find everything you need here.

Platform Features

🟢

Uptime Monitoring

HTTP availability checks with configurable intervals from 1 minute to 1 hour, and a per-monitor timeout from 5 to 60 seconds on paid plans. Know instantly when your site goes down.

🌎

Multi-Region Checks

Run checks from up to 8 global locations and see per-region latency and availability. Spot regional outages a single vantage point would miss.

🔒

SSL Certificate Monitoring

Track certificate expiration dates and get notified before renewals are missed. Avoid unexpected security warnings.

Latency Tracking

Monitor response times with percentile analytics. Detect performance degradation before users notice.

🌐

DNS Monitoring

Watch for unexpected DNS changes, propagation issues, and resolution failures across record types.

🚨

Incident Management

Automatic incident detection with timeline tracking, notes, and acknowledgment workflows. Full history for postmortems.

🔔

Multi-Channel Alerts

Get notified via Slack, Microsoft Teams, email, SMS, or webhooks. Configure multiple alert actions per monitor with flexible routing.

📊

Performance Reports

Generate on-demand reports with availability percentages, latency trends, and incident summaries for any time range.

🤖

AI Agent Access (MCP)

Let AI assistants and copilots read monitoring data, manage incidents, and automate workflows via MCP tools.

📢

Public Status Pages

Create a public-facing status page for your services. Show live health, 24-hour availability timelines, incident history, and post manual operator updates to keep your users informed. Visitors can subscribe by email with double opt-in, and paid plans can brand the page with their own banner.

🛠

Service Groups

Group related checks under one service, keep one monitor per type (HTTP, SSL, Latency, DNS), and manage the group lifecycle with rename and soft-delete support.

👥

Teams & On-Call

Organise people into teams and run a fair on-call rotation (daily or weekly) with a calendar of overrides for swaps. Assign service groups to a team and incidents page whoever is on call right now, not the whole team. Rotations available on Growth and above.

Multi-Region Checks

Every monitor runs its checks from WebSignal’s home region, North Europe. On paid plans you can add further check regions per monitor, so each check runs independently from several parts of the world and you can see exactly how your service behaves for users in each geography.

RegionAPI nameLocation
North Europe(home region, always active)Ireland
East USeastus2Virginia, United States
West USwestus3Arizona, United States
BrazilbrazilsouthSão Paulo, Brazil
SingaporesoutheastasiaSingapore
AustraliaaustraliaeastNew South Wales, Australia
IndiacentralindiaPune, India
JapanjapaneastTokyo, Japan

How it works

Workspaces

Every monitor, incident, action group, and status page belongs to a workspace. A workspace is the unit of collaboration and of billing: members are invited into it with a role, and the plan of the workspace owner determines the limits that apply to everything inside it. A solo account still has a workspace, created automatically, so the model is the same whether or not you invite anyone.

Choosing the workspace for a request

Requests are resolved against exactly one workspace. Send the workspace’s id in the X-Workspace-Id header:

X-Workspace-Id: 0YYMZFSd5AA

If the header is absent, the API falls back to the workspace_id cookie, then to your only workspace when you belong to exactly one, and finally to the workspace you used most recently. Integrations should send the header explicitly rather than rely on the fallbacks, which exist for browser sessions. Use GET /api/v1/workspaces to list the workspaces you belong to and their ids.

Isolation: a resource that belongs to another workspace answers 404 Not Found, never 403. The API does not reveal that an id exists elsewhere, so a 404 on a resource you expect usually means the request resolved to the wrong workspace.

Roles

Each member holds one role in the workspace, and every endpoint states the minimum role it requires.

RoleCan do
OwnerEverything, including transferring ownership and deleting the workspace. The owner’s plan sets the workspace’s limits.
AdminManage members, invitations, and teams; everything an Editor can do.
EditorCreate, edit, and delete monitors, action groups, service groups, and status pages.
ResponderAcknowledge and resolve incidents, and add incident notes; read-only otherwise.
ViewerRead-only access to everything in the workspace.

A request below the required role answers 403 Forbidden with {"error":"insufficient_workspace_role"}; a request that resolves to no workspace at all answers 403 with {"error":"no_workspace_context"}.

Service Groups

Service Groups help you organize related checks for a single service or hostname. From an external API perspective, a monitor can belong to one Service Group at a time, and each Service Group can include up to four monitor capabilities: HTTP Availability, SSL Certificate, Latency, and DNS.

To reduce duplicate checks, each Service Group allows only one monitor per monitor type. For example, you can have one HTTP check and one DNS check in the same Service Group, but you cannot add two HTTP checks to that same group.

How to work with Service Groups

  1. Create your first monitor for a URL using POST /api/v1/monitor.
  2. Provide serviceGroupId when creating or updating monitors to attach them to a specific Service Group.
  3. Use GET /api/v1/service-group to list group composition and monitor assignments.
  4. Use PUT /api/v1/service-group/{id} to rename a service group.
  5. Use POST /api/v1/service-group/{id}/move-monitors to move a set of monitors into another service group. The monitors keep running throughout, and you can optionally delete the source group in the same call once it’s empty.
  6. Use DELETE /api/v1/service-group/{id} to request soft-delete of the group and any non-shared monitors.
Retention: Service-group deletion is a soft-delete operation. Data is scheduled for permanent purge 90 days after the deletion request.
Note: If you submit a monitor create or update request that would duplicate a monitor type within the same Service Group, the API rejects the operation with a client error.

Plans & Pricing

WebSignal offers tiered plans to match your monitoring needs. All paid plans include a 14-day free trial.

Starter
Essential monitoring, free forever, no credit card required.
Free
  • 50 monitors
  • HTTP availability checks
  • 1-minute check interval
  • 2 email alert groups
  • Multi-region checks
  • Custom check timeout
  • SMS alerts
  • Slack & Microsoft Teams alerts
  • Webhook alerts
  • AI agent access
Pro
All monitor types, webhooks, and full AI agent access for complete peace of mind.
14-day free trial
  • 100 monitors
  • HTTP, SSL, Latency & DNS
  • 5 extra check regions
  • 1-minute check interval
  • Custom check timeout (5–60s)
  • 10 email alert groups
  • 5 SMS alert groups
  • 10 Slack & 10 Teams channels
  • 10 webhook alert groups
  • AI agent read + write
Enterprise
Custom solutions with flexible limits, bespoke integrations, and dedicated support for complex teams.
Custom
  • Everything in Pro, plus:
  • 200+ monitors (negotiable)
  • All 7 extra check regions
  • Custom alert group limits
  • Bespoke integrations
  • Dedicated support
  • Talk to Sales

Plan Comparison

FeatureStarterGrowthProEnterprise
Monitors5075100200+ (negotiable)
Check interval1 min1 min1 min1 min
Monitor typesHTTPHTTP, SSL, LatencyHTTP, SSL, Latency, DNSAll Pro types + custom
Check regions (beyond home)257
Custom check timeout (5–60s)
Email alert groups251050 (custom)
Slack channels31050
Microsoft Teams channels31050
SMS alert groups3550 (custom)
Webhook alert groups31050 (custom)
Teams1310Unlimited
On-call rotations & calendar
AI agent (MCP) read
AI agent (MCP) write

API Overview

PropertyValue
Base URLhttps://api.websignal.io
API versionv1
Content typeapplication/json
OpenAPI spechttps://api.websignal.io/swagger/v1/swagger.json
Health checkhttps://api.websignal.io/health
MCP endpointhttps://api.websignal.io/mcp

The platform exposes two complementary interfaces: a REST API for traditional HTTP integrations and an MCP server for AI agent interoperability. Both share the same authentication model and underlying data.

Authentication

All APIs use OAuth 2.0 Bearer tokens issued by Auth0. Include the token in the Authorization header:

Authorization: Bearer <access_token>

Supported grant types:

Endpoints require fine-grained domain.action scopes, a .read scope for GET endpoints and a .write scope for mutations, per resource domain: monitor, incident, statuspage, alert, account, and user. Standard user accounts hold all product scopes. See individual endpoint pages for specific scope requirements.

Getting Started

Choose the integration approach that fits your use case:

  1. REST API: View the full endpoint reference to build custom dashboards, automate monitor management, or integrate alerts into your existing tools.
  2. MCP / AI: Connect an AI assistant to query monitors, view incidents, and manage your monitoring setup through natural language.
Tip: Start with a free Starter plan to explore the API. Upgrade to Growth or Pro when you need more monitors, more monitor types, or AI agent access.